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Certified Professional Change Management (CPCM) training

  • Writer: Antonio Lopez
    Antonio Lopez
  • Jun 27, 2021
  • 1 min read

This Certified Professional Change Management (CPCM) training course is specifically designed to help individuals become effective and pivotal implementers of business change - transforming organisations and business processes, by following logical and informed procedures. This well-established CPCM certification will explore a variety of areas that need to be considered when an organisation undergoes widespread fundamental changes, from the hiring and firing of employees and departmental restructuring, to coping with the effects of fast-moving business change.

During this CPCM course, which is acknowledged worldwide, delegates will acquire an understanding of what is needed to achieve successful business transformation, risk evaluation, and how to align new changes within an organisation's best-practice framework. The four universal approaches that determine the successful implementation of business change, including structural team alterations, organisational changes, individual adaptations, and managerial advancement, will also be examined in detail to ensure that Change Management Professionals undertaking our course are well equipped and prepared to initiate large-scale Change Plans.

Additionally, this course will provide delegates with knowledge of how to handle the impact of change, change adversity, overcoming challenges, and addressing change failure - from both a theoretical and practical perspective.


Module 1: Introduction to CPCM

  • What is CPCM ?

  • What is Business Change ?

  • The Benefits and Risks of Business Change

Module 2: Organisational Change

  • Business Transformation

  • Business Transformation Stages

  • Factors for Success

  • Risk Management

  • Process Mapping

  • Evaluating Existing Processes

  • Identifying Areas for Improvement

  • Aligning Organisation Structure and Job Roles

  • Implementing and Operating New Changes

  • Stakeholder Engagement

Module 3: Approaches to Change

  • Individual Change

  • The ‘People’ Side of Change

  • Five Elements of Individual Change

  • Team Change

  • Organisational Change

  • Organisational Readiness

  • Why is Change Required ?

  • Lead Change

Module 4: Change Impact and Analysis

  • Planning and Measuring Change

  • Directing Change

  • Perspectives and Responses

  • Exploring Change Failure

  • Influences and Concerns

  • Change Principles

  • Communication

  • Overcoming Challenges

  • Maintaining Change

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